At Accord, we work alongside our clients to improve their performance, through in-depth analysis of existing organizational problems to identify the gaps in the various organizational or operational processes and development of learning solutions for improvement. Our proprietary methodology is a comprehensive approach that gives us the ability to fully understand your unique learning needs within the context of your business goals, then design and implement a custom, measurable solution.

We identify performance requirements and the knowledge, skills, and abilities needed by a client’s workforce to achieve the requirements.  We assist in identifying the gap between performance required and current performance; and addresses resources needed to fulfill organizational mission, improve productivity and provide quality products and services. Needs assessments are conducted using survey methodologies that include pre-structured interviews, focus group discussions, direct observation, disk reviews and other methodologies to identify the knowledge and practice gap of target respondents.

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